top of page

Available Job Postings

Counter Sales Associate

Job Title: Counter Sales and Customer Service Representative

Location: Seneca, SC

Position Type: Full-Time


Job Summary:

We are seeking a customer-focused and enthusiastic individual to join our team as a Counter Sales and Customer Service Representative. This role is pivotal in providing exceptional service to our customers, managing counter sales transactions, and handling inquiries. The ideal candidate will have a passion for customer satisfaction, strong interpersonal skills, and the flexibility to take on any other duties required to support the overall success of the business.



Customer Assistance:

  • Greet and assist customers in a friendly and professional manner.

  • Provide product information, answer inquiries, and offer solutions to meet customer needs

Counter Sales:

  • Process sales transactions accurately and efficiently at the counter.

  • Maintain an organized and visually appealing counter area.

  • Upsell and cross-sell products to enhance customer satisfaction and increase sales.

Ordering Products:

  • Assist customers with product selection and guide them through the ordering process.

  • Place orders for products, ensuring accuracy and timely fulfillment.

  • Collaborate with inventory and warehouse teams to track and manage stock levels.

Customer Service:

  • Handle customer complaints and concerns with professionalism and empathy.

  • Work closely with other departments to resolve issues and ensure customer satisfaction.

Cash Handling:

  • Process cash and card transactions accurately.

  • Maintain proper cash-handling procedures and reconcile cash at the end of each shift.

Product Knowledge:

  • Stay informed about product features, specifications, and promotions.

  • Provide training to customers on product usage when necessary.

Any Other Duties as Required:

  • Be adaptable and willing to take on additional responsibilities as needed to support the overall efficiency of the sales and customer service functions.



  • High school diploma or equivalent.

  • Proven experience in a customer service or counter sales role.

  • Strong interpersonal and communication skills.

  • Basic knowledge of products and their applications.

  • Ability to handle cash transactions accurately.

  • Familiarity with point-of-sale (POS) systems and basic computer skills.

  • Excellent problem-solving and multitasking abilities.


If you are a customer-focused individual with a passion for sales and a commitment to delivering outstanding service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience.

Northwestern Supply, Inc.  is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

bottom of page